HERE TO HELP
Frequently Asked Questions.
To order a ring, call or text Matt at 507-351-7032 to book a design appointment or get a quote. You can also click on the link to book a design appointment on the website in the above menu. Design appointments can be hard to get, but keep trying, we open them as often as we can.
It’s important to us that you have a ring that you love so therefore rings may be returned within 30 days of your delivery date. Returns do incur a 25% restocking fee based on the original retail price as we are a small startup business.
There are several ways to find out your ring size if you already have a ring that fits you well. Bring it to a jeweler to measure or slip the ring onto a mandrel to determine the size. You can also compare your ring to a printed out ring size chart, in which you find the circle size that best matches your ring. We’ve provided a sizing chart you can download and print out by clicking the button below. Please note that this a slightly less accurate method than going to a jeweler or using a mandrel or finger size gauge measuring tool you can find at a craft store.
At the moment, I am outsourcing engraving. If you would like something engraved, please message us or call us and we will work with you on that.
In order for your ring to stay looking brand new, keep out of water as much as possible and if exposed to water just make sure to dry it well. If your ring gets a scratch or just needs a professional polish or cleaning then you can always send it in for re-finishing for a $15 charge that includes return shipping.
We offer free shipping in the United States. For international shipping, please message us as the price varies. We ship USPS first class with tracking number which usually takes (3-5 business days).
To order a custom creation, you can fill out the form on our Custom Ring page or contact us directly with the design that you want and we will send you sketches and a price quote. We would love to work with you to make your dream ring for you or as a gift!
Yes, Matt can do quarter sizes with some exceptions.